Cuisine Craft Customer Service

Create your cooking experience with confidence. Let our customer service take care of the rest

CM (Corrective Maintenance)

PM (Preventive Maintenance)

Contract Service

Extended warranty

Training

Consult

Batch testing

After Sales Service

You will be serviced with our technician team that are trained under manufacturer’s service standard with genuine sparepart

CM (Corrective Maintenance)

Repair service for the malfunction equipment. Our process involves analyzing problem with short VDO from customers. The products can be sent to our service center or technician will schedule service on-site for immovable product.

PM (Preventive Maintenance)

Package service routine maintenance of equipment to keep them running and prevent costly and unplanned downtime. The service involves regular maintenance, consumable parts & cleaning according to the product’s checklist.

Contract Service

Contract service for corporates, sector or customers that require service within contract terms and time limitation.

Extended warranty

Extension of manufacturer’s standard warranty are available.

Training

We offer training of product training or techniques implementation from our product special list with advance appointment.

  • Training free @showroom product training at our showroom
  • Training free @online product training through online conference
  • Training @customer site product or techniques implementation service on site for corporates or customers. Cost are subjected to training subject and destination.

Consult

Consult session with our product specialist

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Batch testing

Batch testing your recipes with our equipment, service fee starts at 2,000 THB